We are always ready to help you, whether you have questions about the daily operation of your RoRo StretchPack® machine, or if you have a production stop. Depending on the current case we will help you the best way either by phone, email, online communication with your machine or visit you onsite.
You can contact the customer support office either by email or phone:
Instruction videos
Below you will find links to our instruction videos on how to do some of the most common service and maintenance tasks. Please contact the customer support office for further questions.
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How to change knife (time 03:43)
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How to renovate a sealing bar completely (time 08:38)
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How to change a film opening unit on a FU with adjustable height (time 04:13)
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How to replace a broken spring in the film opening device (time 02:33)
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How to change belt on lower sealing bar on BU/FU (time 03:55)
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How to change belt on upper sealing bar on BU (time 03:33)